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Author Topic: Controller Software doesnt start up
chrisb78
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Posts: 26
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Post Controller Software doesnt start up
on: October 30, 2015, 13:16
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Hey there,

I'm running Windows 64bit, and installed the latest version of Arduino and Polargraph (I already had the latest version of Processing 3 installed before). When I first connected the hardware to my laptop via USB, Windows automatically installed the relevant driver.

My problem: When executing application.windows64/polargraphcontroller.exe, the app never visually opens up. It does however create the default.properties.txt file.

Did I miss installing some other software? Anything obvious?

Thanks for all support!
sandy
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sandy
Post Re: Controller Software doesnt start up
on: October 30, 2015, 22:39
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Hi Chris, what happens when you try running the 32 bit version?

Also you need to have java installed! Not obvious.

sn
chrisb78
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Posts: 26
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Post Re: Controller Software doesnt start up
on: October 30, 2015, 23:23
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32 bit version acted identical, forgot to mention that.
Java: will check that tomorrow - it's installed, but definitely not in an updated version.

Also, I'll try to open the .pde files in the processing IDE - curious to get more info from that.

Thanks for the quick reply, will get back once I have news 😉
chrisb78
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Posts: 26
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Post Re: Controller Software doesnt start up
on: October 31, 2015, 16:51
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Hey Sandy,
I updated to the latest java version (mine was like a month old), but i still can't start up any of the two windows versions.

Also, i opened up the polargraphcontroller.pde project, hoping to get out more info/better error messages when starting the app myself - alas, i'm running the latest Processing 3 version - could it be that your app requires an older version of Processing, for development? If so, i could install it if you tell me which, to get more info.

Is there anything else i could try? enable debug output etc?
thanks for your help (and the super quick arrival of the polargraph)
chrisb78
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Posts: 26
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Post Re: Controller Software doesnt start up
on: October 31, 2015, 21:44
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I read over the forum here, and found this highly similar issue - http://www.polargraph.co.uk/forum/polargraphs-group2/troubleshooting-forum5/polargraph-controller-will-not-start-on-win-7-thread276/

will do as OP did -

After much wafting of incense, arcane incantations, a complete removal of the java sdk from my machine, and a (almost) complete re-install of the sdk, the Polargraph controller starts and responds. I'm not sure where the conflict was but I'm a happier camper.

I did not include the 64 bit jre on re-install, just the sdk with and the 32 bit jre. I had to edit some batch files that start other java projects as they now need to point to 32 bit java libraries.
chrisb78
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Posts: 26
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Post Re: Controller Software doesnt start up
on: October 31, 2015, 22:07
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Thanks to the post mentioned just now, the problem was solved quickly.

I uninstalled Java (which was installed as 32bit and 64bit versions), then downloaded the latest Java 32bit version only.
Afterwards polargraphcontroller.exe starts up.
Awesome, will probably be back soon with new questions =)
sandy
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Posts: 1317
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sandy
Post Re: Controller Software doesnt start up
on: November 1, 2015, 12:03
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Och trying to get java versions straightened out is such a carry-on. Glad you got it sorted out eventually - sorry you had to smash your machine so much to get it done!

sn
sandy
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sandy
Post Re: Controller Software doesnt start up
on: November 1, 2015, 12:13
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Sorry totally skipped over one of your previous messages - Yes, the code is written and tested in Processing 2.2.1. I know it doesn't work in Processing 3.

The good news is it's easy to have different processing versions on the same machine.

(There's a note about it at https://github.com/euphy/polargraph/wiki/Code and in the readmes in the code bundle, but it is _not_ very easy to find!)

sn
chrisb78
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Posts: 26
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Post Re: Controller Software doesnt start up
on: November 1, 2015, 15:04
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it wasn't a big issue, mainly because of the other forum post on the same issue.
shows again that public discussions are what's best for a community..!

enjoy the rest of your sunday 😉
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